Frequently Asked Questions
Q: How does the textbook
reservation process work?
We make it easy to pre-order and reserve your textbooks through this website. Simply select your courses and books, hit submit and we’ll have them ready for pick up at the Joseph-Beth Gift Shop at The Christ Hospital. Click here to see pick up dates on our home page.
Q: When can I pre-order my books?
A: To see pre-order dates click here.
Q: When can I pick up my reserved
A: Pre-orders will be available for pick up by the date listed here at the Joseph-Beth Gift Shop. Any web orders placed after the pre-order period, please allow Joseph-Beth 24 hours to prepare your order. Students can purchase textbooks, uniforms and accessories.
Q: Can I sell my used textbooks back to Joseph-Beth?
A: Yes, you can sell back your textbooks for 25% of list price in the form of an in-store credit. The buy back period begins the date listed here. For details on the condition of books we are willing to accept please click here.
Q: Who do I speak with about getting Book Vouchers or Financial Aid?
A: Please contact Tim Ring (513-585-2402) or Tony Boniella (513-585-2403) at The Christ College Financial Aid Department.
Q: When can I order my uniforms?
A: Uniforms can be ordered online now and can be picked up at the Joseph-Beth Gift Shop within 24 hours. Orders can also be placed anytime at the Joseph-Beth Gift Shop at The Christ Hospital.
Q: Will I receive a confirmation
Yes! However, if you don’t
receive your confirmation, please check the email you saved on your account.
Also, check your Junk folder as it may have been blocked as Spam. You can call
email us at
TCHCollegeBookstore@josephbeth.com and we’ll get you squared away.
Q: I switched or dropped a class;
can I still return my books?
Yes, as long as you have your
receipt, the book is in the original sealed packaging and condition, and you
return it before the last day for refunds (as specified on your return policy
stapled to your receipt) you can receive a full refund. All refunds must
be made to the original credit card. Please read the return policy
stapled to your receipt for more details.
Q: I changed my mind, can I
change or cancel my order?
Yes, please call the store at 513-585-0868 and we
will assist in cancelling your order. A cancellation confirmation will be
emailed to you.
Q: Can I return my textbooks?
Textbooks can returned with a receipt 30 days from the day you dropped the class to receive a full refund. No returns after 30 days. New books must be returned in new condition, with no sign of use. They must have no marks of any kind on the covers or inside the book. There should be no underlining, highlighting, scratches or name in the book. The binding must be in an uncracked condition.
• Receipts are required for all refunds.
• Shrink-wrapped packages must still be sealed.
• Access codes/cards must be unused and unopened to be eligible for return.
• Course packets are not returnable.
• Sale items are not returnable.
Textbooks must be returned to the Christ Hospital Joseph-Beth Gift Shop.
Need Help or Have a Question?
Contact us at
513-585-0868 (Joseph-Beth at The Christ
Hospital Gift Shop) or email us at